Shipping policy

Kikani INC Shipping Policy

Welcome to Kikani INC! We are committed to delivering your orders promptly and efficiently. Below you will find our shipping policy, including processing times, shipping options, and other details.

1. Processing Time

  • Orders are processed within 1-3 business days, Monday through Friday, excluding holidays.
  • During high-demand periods (e.g., sale events or holidays), processing times may be extended.

2. Shipping Options and Costs

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: Estimated delivery within 2-3 business days.
  • Shipping fees are calculated at checkout based on the destination, weight, and shipping method selected.

3. Tracking Your Order

  • Once your order has shipped, you will receive a confirmation email with tracking details.
  • Please allow up to 48 hours for tracking information to update.

4. Shipping Delays

  • Delays may occur due to factors outside our control (e.g., customs processing, weather conditions).
  • We are not liable for packages lost or delayed by the carrier but will work to resolve any issues.

5. Lost or Damaged Packages

  • If your package is lost or damaged during shipping, please contact us at info@kikaniinc.com within 7 days of the expected delivery date.
  • We will assist you in filing a claim with the shipping carrier.

If you have any questions or need further assistance with your order, feel free to reach out to our Customer Service team at info@kikaniinc.com.

Thank you for shopping with Kikani INC!